SMS Text Program
VisIQ sends one-time passcodes (OTP) by SMS text message to its own registered users for account-security two-factor authentication (2FA). These are transactional, account-security messages only — VisIQ does not send marketing or promotional text messages, and there is no purchase required. This page describes the program, how you opt in and opt out, and our commitment never to share your mobile information.
The codes texts you.
When you enable SMS-based two-factor authentication on your VisIQ account, VisIQ texts a 6-digit verification code at sign-in and when you perform sensitive account actions. Typical messages look like this:
VisIQ: your verification code is 123456. It expires in 10 minutes. Reply STOP to opt out, HELP for help.
Your VisIQ sign-in code is 482913. Do not share it with anyone. Reply HELP for help, STOP to unsubscribe.
How you opt in.
SMS verification is strictly opt-in and off by default. A registered user signs in at app.visiqlabs.com, opens Settings › Security, adds and verifies a mobile phone number, and enables “SMS text message” as a two-factor authentication method. Completing this action is the user’s express consent to receive 2FA verification codes by SMS. VisIQ never enables SMS or adds a number to text delivery by default.
Add a second layer of security to your account.
Program details.
VisIQ account-security verification codes (two-factor authentication / OTP).
Transactional account-security messages only. No marketing or promotional content.
Varies by your activity — typically one message with a one-time 6-digit code each time you sign in or perform a sensitive action with SMS verification enabled.
Message and data rates may apply, charged by your mobile carrier. VisIQ does not charge for verification texts.
Reply STOP to any message to unsubscribe at any time, or disable SMS 2FA in Settings › Security. You can then use an authenticator app or backup codes instead.
Reply HELP to any message, or email [email protected].
Major U.S. carriers. Carriers are not liable for any delayed or undelivered messages.
Your mobile information is never shared.
No sharing of mobile information
We do not sell, rent, or share mobile phone numbers, SMS opt-in, or consent information with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from every category of data sharing described in our Privacy Policy. We share your mobile number only with our messaging service provider (for example, Twilio) strictly to transmit the verification codes you request, and as required to operate the service or comply with law.
Full details are in our Privacy Policy — SMS & mobile information and Terms of Service.